Troubleshooting

Troubleshooting

Use this category to run quick checks and jump to the right guide. If the issue persists, follow the detailed child pages.

Docs

Browse the docs below to find specific guidance and workflows:

Quick checks

  • Confirm WordPress and Mosaic are up to date, and the correct theme is in Live (not Test) mode.
  • Clear caches (browser, plugin, server/CDN), then hard-refresh.
  • Temporarily disable optimization/minify/defer options in performance plugins.
  • Try a private window or another browser.
  • Re-check element sizing/overflow in the Style tab (Width/Height, Min/Max, Overflow).
  • If needed, deactivate other plugins to spot conflicts.

Still need help?

Can’t find what you need? Contact Support and we’ll help troubleshoot and answer your Mosaic questions.

Last updated: September 2, 2025

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